PRIVACY POLICY
Last Updated: April 18, 2024
Updates in this version of the Privacy Policy reflect changes in data protection law. In addition, we have worked to make the Privacy Policy clearer and more understandable. Addition of 3rd party sharing of phone numbers is added.
This Privacy Policy (“Privacy Policy”) explains how Cal Art Turf LLC (“Cal Art Turf”, “we”, “us”, “our”) may collect, use and share information from or about you (“Licensee” or “you”) when you access and use our services (including calartturf.org) and websites (collectively the “Services”) that link to or otherwise reference this Privacy Policy. This Privacy Policy is governed by our Terms of Service and incorporates our Data Protection Addendum, if applicable to you. By using the Services, you consent to the data practices described herein. As technology and circumstances change, we will continue to update, modify, and enhance this Privacy Policy for your benefit. It is your responsibility to review this Privacy Policy frequently and remain informed about any changes to it, so we encourage you to visit this page often.
Our Privacy Policy is our commitment to you that we provide not only the highest quality services and products, but that we understand that you expect us to safeguard the personal and business information that we collect. All of our employees and data processors that have access to and/or are associated with the processing of personal information are obliged to respect the confidentiality of your personal information. To this end, our Privacy Policy allows you to make an informed decision regarding your usage of the Services that we provide.
If you are using our Services to interact with your customers, it is your obligation and responsibility to make sure your customers understand how you (and Cal Art Turf LLC) collect and process their personal information as the data controller. Accordingly, if you use the Services, you agree to post an up-to-date, accurate, and easily accessible privacy policy that complies with the laws applicable to your business and territory. You also agree to obtain consent from your customers for the use and access of their personal information by Cal Art Turf LLC and other third parties, as applicable. In addition, if you are collecting any sensitive personal information from your customers (including information relating to medical or health conditions, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership or sexuality), you agree to obtain affirmative, express consent from your customers for the use and access of sensitive personal information by Cal Art Turf LLC and other third parties, as applicable.
TYPES OF INFORMATION WE COLLECT
HOW WE USE YOUR INFORMATION
HOW WE SHARE YOUR INFORMATION
LIABILITY FOR ACTS OF THIRD PARTIES
CHILDREN
YOUR RIGHTS AND CHOICES
LOCATION OF YOUR INFORMATION
HOW WE PROTECT YOUR INFORMATION/ HOW LONG WE KEEP YOUR INFORMATION
LINKS TO THIRD PARTY WEBSITES
SOCIAL MEDIA FEATURES AND WIDGETS
UPDATES TO OUR PRIVACY POLICY
PERSONAL DATA OF CALIFORNIA RESIDENTS
CONTACT
1. TYPES OF INFORMATION WE COLLECT
We may collect the following information about you, your use of the Services, and others who use the Service through your accounts:
- Your name, address, email address, phone number(s), and payment details (for example, your credit card information).
We use this information to provide you with access to our Services; for example, to confirm your identity, contact you, inform you of new features and products, and invoice you. We also use this information to make sure that we comply with the legal requirements.
-Personal information about your customers that you share with us or that your customers provide to us while using our Services via your websites or applications.
We use this information to provide you with our Services and so that you can process orders and better serve your customers.
-Questions, feedback, and other messages you address to us directly through email.
-Other information you provide to us such as posted comments, photos, etc.
-Device Information including your IP address, browser types, browser language, operating system, platform type, device types, and device IDs such as unique identifiers (mobile device tokens).
-Usage Information including domain names, landing pages, your browsing activity, scrolling, and keystroke activity, pages viewed, forms or fields you complete or partially complete, search terms, whether you open an email and your interaction with the content, access times, and error logs, and other similar information.
-Location information including the city, state, and ZIP code provided by you or associated with your IP address.
-Information collected through cookies, web beacons, and other tracking technologies.
2. HOW WE USE YOUR INFORMATION
We may use the information collected for purposes such as:
-to respond to customer inquiries;
-otherwise to fulfill the obligations under the Terms of Service
-improve your experience and improve the Services provided by Cal Art Turf;
-send information to you regarding changes to our Terms of Service, Privacy Policy, or other legal agreements; and to meet legal requirements.
We may combine all the information we collect from or receive about you for any of the foregoing purposes. Please see Your Rights and Choices section for further information.
We will never sell your personal information to any third party except in the case of Sale or Transfer of all or Part of our Business or Assets (see below).
Credit Card and Sensitive Information:
When you enter sensitive information, such as credit card information, we encrypt the transmission of that information using secure socket layer technology (“SSL”) provided through Stripe. Other information that you send via standard email will not be subjected to this high level of encryption, so we advise you accordingly that you should never submit sensitive personal information such as credit card numbers and so forth via standard email to us.
We do not maintain your credit card related information once your purchase has been verified and processed via your credit card service provider for future usage. In the event of a chargeback, the credit card service provider will provide us with such information for the purpose of our evaluation of the chargeback request, including any protestations and or feedback issued by our company if we determine fraud has taken place. In the event of credit card fraud and similar defaulted payments, the credit card related information shall be used for collection-related purposes.
As noted above, we follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our website, you can contact us at [email protected].
3. HOW WE SHARE YOUR INFORMATION
We don't share any private information provided to us.
Mobile Phone Numbers:
-No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
-OPT IN CONSENT: By submitting your phone number, you are authorizing to send you text messages and notifications. Message/data rates apply.
-Text Message Opt-Out: If you are receiving text messages from us and wish to stop receiving them, simply respond with either “STOP” or “UNSUBSCRIBE” to the number from which you received the message. Once we receive your message, you will no longer receive further text messages from us."
4. LIABILITY FOR ACTS OF THIRD PARTIES
We remain responsible and liable under the Data Privacy Framework Principles if third-party agents that it engages to process personal data on its behalf do so in a manner inconsistent with the Principles, unless we prove that we are not responsible for the event giving rise to the damage.
Cal Art Turf maintains strict privacy policies to protect the personal information of our users obtained for text message communications. This information is never sold, rented, released, or traded to others without prior consent or legal obligation. Any sharing of information with third parties is solely for the purpose of fulfilling the organization's obligations to the user. We guarantee that it will never be shared with third parties for marketing purposes.
Although Cal Art Turf LLC will use all reasonable efforts to safeguard the confidentiality of the Customer Data, transmissions made by means of the Internet cannot be made absolutely secure. Cal Art Turf LLC will have no liability for disclosure of Registration Data due to errors in transmission or unauthorized acts of third parties.
5. CHILDREN
Our Services are not directed at children. We do not knowingly collect information from children under the age of 18. As per our Terms of Service, children under the age of eighteen (18) years may not register for our Services. If you are a parent or guardian and believe your child has provided us with personal information without your consent, please contact us at [email protected] so we may delete the information.
6. YOUR RIGHTS AND CHOICES
Communication Preferences and Opt-outs: You may unsubscribe from our email newsletters or promotional emails by replying “STOP”. You cannot unsubscribe from service-related, transactional, or emails related to your Services.
Cookies and Similar Technologies: We use cookies when visit our website, to recognize you and/or your device(s).
Access, Correction, and Deletion: You may request access to correct, update, or delete all your personal information by emailing [email protected] . We will respond to your request within 30 days.
7. LOCATION OF YOUR INFORMATION
Cal Art Turf LLC is located in the California, United States. We will take steps to ensure that your information receives an appropriate level of protection.
8. HOW WE PROTECT YOUR INFORMATION/ HOW LONG WE KEEP YOUR INFORMATION
We maintain procedural safeguards for the Services to help protect against the loss, misuse, or unauthorized access, disclosure, alteration, or destruction of the information you provide via the Services. These safeguards vary depending upon the sensitivity of the information we collect and store. Please be aware that no security solutions are infallible.
We will keep your information only for as long as it is necessary to fulfill the purposes described above unless longer retention is required or permitted by law, after which we will delete or anonymize it. The period we keep your information will vary depending on your interactions with the Services. For example, depending on the type of Services you use, we may retain your account data for a reasonable period of time after your last activity or after you warranty ends for relevant services. This is to enable you to easily come back and start using the service again. We may also keep a record of correspondence with you relating to the Services you use, for example, if you have made a complaint, for as long as is necessary to protect us from a legal claim. Similarly, when you unsubscribe from our email newsletters or promotional emails, we will keep a record of your email address to ensure we do not send you marketing emails in the future.
9. LINKS TO THIRD PARTY WEBSITES
You acknowledge that Cal Art Turf provides links to third party websites, but that Cal Art Turf is not responsible for the content of such third-party websites or their terms, conditions, or privacy policies. You acknowledge that you must carefully review the terms, conditions, and privacy policies of all websites prior to using said third party websites and you assume all risk of using third-party websites. Furthermore, you understand and agree to not hold Cal Art Turf responsible for any third-party content provided on Services that may infringe on intellectual property rights, rights of privacy or publicity, or any rights of any nature in any jurisdiction.
10. SOCIAL MEDIA FEATURES AND WIDGETS
Our website may include Social Media Features (such as the Facebook and Twitter buttons) and/or Widgets (interactive mini-programs that run through our website). Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. The third parties that own these Social Media Features and Widgets may collect your IP address and which page(s) you are visiting on our website and may set a cookie to enable the Feature or Website to function properly. Your interactions with these Social Media Features and Widgets are governed by the privacy policy of the company providing it.
11. UPDATES TO OUR PRIVACY POLICY
We may update this Privacy Policy to reflect changes to our information needs and practices. If we make any material changes, we will notify you before these changes come into effect at the email address specified in your account or via a notice on this website. We encourage you to periodically review this page for the latest information on our privacy practices.
12. PERSONAL DATA OF CALIFORNIA RESIDENTS
This section describes how Cal Art Turf, Inc. manages Personal Information of California residents under the California Consumer Privacy Act (“CCPA”) and amended by the California Privacy Rights Act of 2020 ("CPRA").
This section does not apply to information that is: exempted from the scope of the CCPA; collected in a business context to perform due diligence, provide services to, or receive services from a company or organization; personal information we collect, use, and share on behalf of our clients as a ‘service provider’ in relation to the CCPA.
In reference to the CCPA, California privacy rights include:
Right to Nondiscrimination. You can exercise the rights described in this section free from discrimination prohibited by the CCPA.
The Right to Know. This is information you can request following how we have collected and used your personal information during the past 12 months regarding categories: of the personal information we have collected; sources from which we have collected the personal information; third parties with whom we share the personal information; personal information that we sold or disclosed for a business purpose; third parties to whom the personal information was sold or disclosed for a business purpose; and business or commercial purpose for collecting or selling personal information.
Right to Know Access. You can request a copy of the personal information that we have collected about you over the past 12 months.
Right to Deletion. You can ask us to delete personal information that we have collected from you.
Right to Opt-Out. You have the right to opt-out of any sale of your personal information as defined in the CCPA.
You can exercise your rights under the CCPA. To start we would need to verify your identity and confirm your California residency in order to process your information, access, and manage deletion requests. We may require you provide a government-issued ID or other applicable identification, give a written declaration as to your identity under penalty of perjury, and provide any other additional information to confirm your request. Your request may be declined as permitted by law and is not absolute.
You may have an authorized agent make a request of your rights on your behalf upon confirmation of the agent’s identity and our receipt of a valid copy of a power of attorney given to your agent pursuant to California Probate Code. You may also provide your agent with written and signed permission to exercise your CCPA rights, we may require additional information to process such requests to validate your identity as described above.
The categories of personal information we collect, use, and disclose are referenced in the above sections and include:
Identifiers (not including online identifiers), first and last names, email addresses and phone numbers.
Online Identifiers, such as operating system, version number, manufacturer, hardware model, browser type, screen resolution, IP address and unique identifiers.
Financial information, such as credit card information, billing and mailing address, and other payment-related information.
Commercial information, such as records for transactions and services requested.
Internet or network information, such as website history before or after visiting calartturf.org services, navigation paths between pages or screens, session time and dates, time spent on a page or screen, activity status (last contacted, last heard from, first time seen, last time seen), clicked links, language preferences, pages viewed, and other information about your interaction with our services, including information related to cookies.
Geolocation data, such as location information associated with your IP address.
Sensory information, such as photos, videos and other imagery you choose to submit in our services.
Inferences, such as those based on the above information to create a profile for your preferences, characteristics, and behavior.
Your personal information is not sold in the typical sense. Like many other companies, we may use advertising services that personalize ads based on your interests from information collected through cookies or other similar technologies about your activity on our service or other online/offline services.
The above summary of this section is how we collect, use, and share personal information describes our best practices for the 12 months preceding the effective date of this notice.
13. CONTACT
If you have an inquiry or complaint about this privacy policy or our privacy practices, please feel free to contact us:
Cal Art Turf
27758 Santa Margarita Prkwy #585 , Mission Viejo, CA 92691
(949) 563-1444
[email protected]
